Receptionist (Part time)

UNITED WAY OF CENTRAL ALABAMA INC. • Part-time • Birmingham, Alabama, United States • $30.64k - $41.87k / year • 4w ago

Be the welcoming face of an organization that makes a difference! As a Receptionist, you'll provide exceptional customer service, assist staff, and ensure smooth daily operations at the Frances Spain Hodges Entrance. You'll greet visitors, direct calls, manage multiple calendars, and help with administrative tasks—all while creating a friendly and organized environment.

This role is ideal for someone who thrives on multitasking, enjoys interacting with people, and has strong organizational skills. Plus, with consistent hours from 7:30 AM to 4:30 PM weekdays with Tuesdays off, you'll have a structured schedule with a great work-life balance. If you're detail-oriented, tech-savvy, and ready to contribute in a meaningful way, this is your chance to step into an engaging, dynamic role.

Responsibilities:

The Receptionist is responsible for providing customer service, greeting, and some administrative support in an efficient and effective manner for the Frances Spain Hodges Entrance.

Answer incoming calls and direct them to appropriate staff members or phone line
Receive, direct and relay telephone messages
Greet, assist and/or direct volunteers, visitors, and walk-ins
Manage multiple calendars
Maintain sign in/out log for visitors and staff
Implement security controls when needed
Assist staff as requested
Perform other duties as assigned and approved by supervisor
Ability to rotate occasionally with other receptionists

Knowledge / Skills:

Must have proficient knowledge in the following areas: office administration, customer service & Microsoft Office Suite
Possess cultural awareness and sensitivity
Be flexible, and demonstrate sound work ethics, honesty, trustworthiness, maturity & good judgment
Must have effective verbal and listening communication skills and be able to multi-task

Technology:

Must be able to use Microsoft Suite proficiently and effectively utilize new scheduling software to manage appointments, assist clients with making appointments using contact channels once available, and utilize multiple staff calendars when scheduling appointments. Must be able to enter time in an electronic timesheet.

Education:

High school diploma or equivalent.

Experience

Administrative or receptionist and Nonprofit experience preferred.

Working Conditions:

Normal office environment. Must be able to spend long hours sitting and using office equipment. Computers, which may cause muscle strain. Must be able to handle light lifting. Walking capability is needed to perform office duties, i.e. access printer/copier.

Other:

Must have a valid driver's license and reliable transportation.

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